Shipping Policy

At Mysa Co., we offer free standard shipping on all orders within Australia.

Processing time Orders are processed within 1-3 business days of payment confirmation.

Delivery time Standard delivery takes 7-21 business days from the date of dispatch. Delivery times may vary depending on your location and supplier availability.

Tracking Once your order has been dispatched you will receive a tracking number via email so you can follow your order's journey.

Australian shipping All Australian orders include free standard shipping.

New Zealand shipping We ship to New Zealand. Delivery typically takes 14-21 business days from dispatch. Shipping costs for New Zealand orders will be calculated at checkout.

Lost or delayed orders If your order hasn't arrived within 25 business days please contact us at team@mysaco.com.au and we'll investigate immediately.

Contact us team@mysaco.com.au